Here’s everything you need to know about our shipping and delivery policy.
Shipping Options and Costs
We offer two primary shipping options to accommodate your needs and budget: Standard Shipping and Express Shipping.
Standard Shipping
For those who are not in a rush, our Standard Shipping option is available at a flat rate of $10. This method typically takes 7-21 business days for delivery, depending on your location. It’s an economical choice for those who plan their medication needs in advance.
Express Shipping
If you need your medications sooner, we offer Express Shipping at a flat rate of $30. This expedited service ensures delivery within 3-5 business days. Ideal for urgent needs, Express Shipping provides peace of mind that your medications will arrive quickly.
Delivery Timeframes and Tracking
We understand the importance of knowing when to expect your order. Upon dispatch, you will receive a confirmation email containing a tracking number. This allows you to monitor the progress of your shipment in real-time, giving you full visibility from our warehouse to your doorstep.
For Standard Shipping, expect a delivery window of 7-10 business days. Express Shipping orders will reach you within 3-5 business days. Please note that these timeframes are estimates and may vary due to factors beyond our control, such as customs delays or carrier issues.
Packaging and Discretion
Privacy is paramount, especially when it comes to healthcare products. All orders from Canadian Pharmacy are packaged discreetly, with no identifying labels that indicate the contents. This ensures your privacy and security at all times. Our robust packaging also protects your medications from damage during transit, ensuring they arrive in perfect condition.
International Shipping and Restrictions
We ship to a wide range of countries; however, it’s important to be aware of your country’s import regulations regarding medications. Some countries have specific restrictions on the importation of pharmaceuticals. It is the customer’s responsibility to ensure that their order complies with local laws. We advise checking with your local customs office before placing an order.
Returns and Refunds
In the rare event that you receive damaged or incorrect items, our returns and refunds policy is straightforward. Contact our customer service team within 7 days of receiving your order to initiate a return. We will guide you through the process and offer a replacement or refund as appropriate.